The Konica Minolta Bizhub C284e is a reliable office photocopier, but like all multifunction printers, it requires regular servicing to maintain print quality, prevent breakdowns, and extend its lifespan. In this guide, we’ll walk you through the basic servicing procedure for the Bizhub C284e in a simple and practical way.
Why Regular Servicing Is Important
Routine maintenance helps to:
- Improve print quality
- Reduce paper jams
- Prevent costly repairs
- Extend the machine’s life
- Ensure smooth office operations
For high-volume environments such as schools, offices, and institutions, servicing should be done every 3–6 months.
Tools & Materials Needed
Before you begin, ensure you have:
- Screwdriver set
- Lint-free cloth
- Isopropyl alcohol
- Vacuum blower or service vacuum
- Replacement parts (developer, blade, feed rollers, drum chip if required)
- Protective gloves
Step 1: Power Off and Safety Preparation
- Switch off the machine using the power button
- Unplug the power cable
- Allow the machine to cool before opening any panels
Always follow safety procedures to avoid electrical or mechanical damage.
Step 2: Service the Developer Unit
- Open the side panel
- Remove the developer unit carefully
- Replace the developer material if worn out
- Replace the developer chip if required
- Clean surrounding areas to remove toner dust
This step is critical for maintaining consistent print density and color accuracy.
Step 3: Replace the Cleaning Blade
- Inspect the blade for wear or toner buildup
- Replace the blade if it’s damaged or worn
- Clean the blade housing before installing a new one
A faulty blade often causes background shading or streaks on prints.
Step 4: Check Feed Rollers (Tray 1 & Tray 2)
- Inspect feed rollers for wear or smooth surfaces
- Clean rollers using a lint-free cloth and alcohol
- Replace rollers if paper slipping or jams persist
Feed rollers are a common cause of paper jams and misfeeds.
Step 5: Inspect the Transfer Belt
- Open the transfer belt section
- Check for scratches, toner buildup, or wear
- Clean gently using a dry lint-free cloth
A damaged transfer belt affects image transfer and print quality.
Step 6: Check the Laser Unit
- Inspect the laser unit for dust accumulation
- Clean carefully without touching sensitive optics
- Ensure the unit is properly seated
Laser issues may result in faded or uneven prints.
Step 7: Inspect the ADF (Automatic Document Feeder)
- Open the ADF unit
- Clean scanning glass and rollers
- Check for worn rollers or misalignment
ADF problems usually cause skewed scans or paper jams.
Step 8: Inspect the Drum Unit
- Check the drum surface for scratches or wear
- If nearing end-of-life, schedule replacement
- Replace the drum chip during the next service if required
A worn drum leads to poor image quality and ghosting.
Step 9: Reassemble and Test the Machine
- Reinstall all serviced parts
- Power on the machine
- Run test copies and prints
- Confirm smooth paper feeding and print clarity
Recommended Service Schedule
| Component | Service Frequency |
|---|---|
| Developer Unit | Every 100k–150k copies |
| Feed Rollers | Every 6–12 months |
| Drum Unit | As per manufacturer lifespan |
| General Cleaning | Every service visit |
Final Thoughts
Regular servicing of the Konica Minolta Bizhub C284e ensures reliability, high print quality, and minimal downtime. While basic maintenance can be done by trained technicians, complex repairs should always be handled by professionals.
Need Professional Copier Servicing?
Etuu Technologies provides expert photocopier servicing, maintenance contracts, and spare parts across Kenya.
📍 Nairobi – Nacico Chambers, Moi Avenue
📞 0716 002 739
📧 support@etuutechnologies.com
🌐 www.etuutechnologies.com
