If you’re experiencing WiFi problems on your Windows system, follow this step-by-step guide to identify and resolve common issues. Here’s a breakdown of potential culprits:
WiFi Drivers:
- Right-click on the WiFi icon and choose “Troubleshoot problems.”
- Troubleshoot all network adapters to receive diagnostic results.
- Analyze the results for hints on potential WiFi driver issues.
- If driver problems are detected, proceed to the next step.
DNS Conflict:
- If the troubleshooting points to a DNS issue, manually navigate to network adapters.
- Right-click on the WiFi or Ethernet adapter and select “Properties.”
- Locate TCP/IPv4, double-click, and ensure DNS is set to automatic. Alternatively, use Google DNS (8.8.8.8).
- Apply changes to fix DNS-related problems.
Proxy Settings:
- Search for “proxy settings” in the Windows search bar.
- Confirm that proxy settings are on automatic mode.
- If set to manual, switch back to automatic.
- In case of persistent issues, run an antivirus scan using tools like Malwarebytes, Hitman Pro, or CCleaner (free versions).
Hardware Issues:
- Identify hardware issues by checking if the network adapter is absent from the device manager.
- If the network adapter is missing, this may indicate a hardware problem.
- For hardware troubleshooting assistance, contact enquiries@etuutechnologies for guidance.
Detailed Troubleshooting Steps:
Step 1: Troubleshooting WiFi Drivers
- Right-click on the WiFi icon and select “Troubleshoot problems.”
- Run troubleshooting for all network adapters.
- Examine the results to identify potential issues with WiFi drivers.
- If driver problems are found, proceed to Step 2.
Step 2: Network Drivers Resolution
- Right-click on the Windows icon and go to the Device Manager.
- Navigate to Network Adapters and look for devices with a yellow icon.
- Right-click on the problematic drivers and choose to disable and then enable them.
- If the yellow icon persists, uninstall the drivers and remove them from the device.
- Download the latest drivers from the manufacturer’s site, install them, and restart your machine.
Step 3: Resolving Proxy Settings
- Search for “proxy settings” in the Windows search bar.
- Verify that proxy settings are set to automatic.
- If set to manual, switch them back to automatic.
- If issues persist, run an antivirus scan using tools like Malwarebytes, Hitman Pro or CC cleaner (free versions).
Step 4: Hardware Troubleshooting
- If there are indications of a hardware issue, such as the network adapter missing from the device manager, seek assistance by contacting enquiries@etuutechnologies for guidance.
By systematically addressing these potential causes, you can enhance your chances of identifying and resolving WiFi issues on your Windows system. If in doubt or facing persistent problems, don’t hesitate to seek professional guidance.